Shipping & Returns


International Shipping

All orders are shipped within 2 business days of receiving the payment.

We ship from Poland, Europe.

For packages up to 2 kg:

EU Shipping 13 euro

International Shipping 20 euro

Delivery time around 14 business days

Worldwide Express shipping:

DHL/UPS (65 euro): 1-3 business days

Returns & Exchanges

We accept returns or exchanges within 14 days of the order delivery.

Before you send your package, please contact us at hello@millebaby.co .

Address for returns & exchanges: Mille Baby, Odolanska 24/10, 02-562 Warsaw, Poland.

Mille Baby does not pay for the shipment.

The item has to be unused, with attached label and in original packaging.

Refund will be sent to the Customer’s account within a maximum of 14 days.

Items from Special Orders and Sale cannot be returned or exchanged.

Packaging

Every item is carefully packaged in an organic carton.  

It's a perfect gift for new parents or a babyshower.

If the items are damaged during transport, the Customer is obliged to prepare a damage report, together with the courier.

If it can be fixed, it will be delivered within 14 business days.

If not the item will be replaced.

If the item is no longer available in store, the payment will be returned in full.

Payment

We accept payment via PayPal or direct transfers (Polish Bank ING Bank Slaski S.A.)

MILLE BABY, Dybowo 22, 19-411 Świętajno, Polska

IBAN PL 32 1050 1025 1000 0092 3257 2033

SWIFT INGBPLPW

We send invoice on request.

Special Orders

It is possible to order an item in different colour or size than the ones available in the shop.

In that case please send us an email: hello@millebaby.co

Maximum waiting time – 5 weeks. 

It differs depending on chosen material and the amount of orders.

We do not accept returns or exchanges on special orders, but we guarantee the best quality.

Usually we ask for advance payment (30% of the value).

After the first payment is made we immediately start to work on the order.

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